Utilities

Richmond City provides culinary water and wastewater treatment (sewer) services; garbage and recycling services are contracted with Logan. If you are a homeowner, you must fill out this form and bring it to the city office during business hours (9 am to 5 pm, M-F).

Paying Your City Bill

The Richmond City utilities bill is mailed out at the beginning of each month and payment is due by the 20th. There are several options for paying your bill, including a new online portal that is available beginning January 2019.

  • Payments may be made at the city office during regular business hours (9 am to 5 pm, M-F; 90 S 100 W). We accept cash, check, or card. A dropbox located curbside at the office is also available for you to drop off payments outside of business hours. You may call the city office at (435) 258-2092 during business hours and pay via phone.
  • As a convenience, Online Bill Pay is now offered. You can make one-time payments or enroll in automatic payments via credit card. You can also pay via an automated phone system by calling (435) 258-9990. A $1.00 convenience fee is applied to each transaction if you choose to use this system (whether online or phone).

One-time payments can be for any amount and you are able to choose which day the amount will be taken out.

Automatic payments may be set up but they will only be taken out on the due date (20th of each month), i.e., you cannot specify the date to have your account charged. When you enroll in automatic payments, you must pay your account in full.

In addition, you can sign up for e-billing. If you choose to be notified via email, the paper billing will stop. If you choose to be notified via text, the paper bill will still be mailed to you.

Click on the button below to go to the online payment page and enroll in this payment option.

City Utility Emergencies

If a water main breaks or you notice a drastic drop in water pressure, please call the City Manager, Jeremy Kimpton, at (435) 994-1572 to report it.

Additional Information

Each of the city utilities has additional information on their websites; click here for water and here for sewer.

Garbage and recycling are contracted with the Logan City Environmental Management department. Richmond City collects the fees for these services as well as central dispatch (911) and passes them through to the other entities.

Click here for more information on Garbage and Recycling.


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